Toronto Plaza Airport Hotel, Toronto

The hotel had some drawbacks like rooms with marks on the walls, noisy environment, and outdated patio door, but the staff was friendly and the shuttle service was excellent. The location was not ideal due to the surrounding area, and the dining options were disappointing.

My stay at the hotel had its ups and downs. The rooms served their purpose but had a few drawbacks. The service was decent, but there were some unprofessional moments. The location was not as expected, and the dining experience left much to be desired. However, the facilities were satisfactory.

The hotel rooms were very well appointed, large, and comfortably furnished, which was an improvement but still had some issues to note. The service was friendly but a bit erratic, with some room for improvement. The location felt unsafe and was not very convenient. The dining experience was below expectations. Overall, it was a mixed experience with room for improvement.

The hotel rooms were not horrible but could use some freshening up. They had a king bed and a pull-out couch but needed some airing out as they smelled like a mix of strong baby powder and skunk odor. The service was very helpful and reassuring about vehicle safety, even processing a refund promptly. The location was a little unsettling and creepy, needing a drive to find better dining options. The dining experience was simple, with basic offerings, suggesting a need for improvement in food choices. The facilities were okay but could use refurbishments in certain areas.

The hotel had some drawbacks with outdated rooms that lacked proper maintenance, but at least we didn't encounter any bugs. However, details like non-functional lights, missing toilet paper holders, and dim bathroom lighting need attention. There was a constant flow of people passing by our room, and the noisy neighboring family with energetic kids made it a bit overwhelming.